Directory
Apple Messages for Business MSPs
Apple requires an approved Messaging Service Provider to connect a brand to Messages for Business. This is the independent Apple MSP directory — the full Messaging Service Provider list, including platforms besides Twilio — observed across live deployments.
New to the channel? Read what an MSP is and how to choose one. Compare providers with the full capability matrix or browse MSPs by capability.
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1440
MSP
Salesforce-centric, API-first messaging studio offering Apple Messages for Business on Salesforce Service Cloud.
ASAPP
MSP
AI customer service platform supporting Apple Messages for Business for large enterprises.
Alcméon
MSP
French conversational AI and customer engagement platform supporting Apple Messages for Business.
Aliyoop
MSP
Israeli omnichannel conversion and messaging platform supporting Apple Messages for Business.
Amazon Web Services (Amazon Connect)
MSP
Amazon Connect supports Apple Messages for Business as a contact center channel with AWS-native tooling.
Auronix
MSP
Mexican CPaaS and messaging provider supporting Apple Messages for Business in Latin America.
Bird (MessageBird)
MSP
Omnichannel communications platform (formerly MessageBird) documenting Apple Messages for Business entry points.
Bitrix24
MSP
CRM and collaboration suite offering Apple Messages for Business through its contact center channels.
Botmaker
MSP
Argentine chatbot and conversational platform supporting Apple Messages for Business in Latin America.
CM.com
MSP
Dutch CPaaS and global messaging platform supporting Apple Messages for Business.
CarNow
MSP
Automotive retail messaging platform supporting Apple Messages for Business for car dealerships.
ChayAll
MSP
French omnichannel messaging platform supporting Apple Messages for Business for SMBs.
Concepto Móvil
MSP
Mexican mobile and omnichannel services provider supporting Apple Messages for Business.
Corezoid
MSP
Process automation platform supporting Apple Messages for Business conversation orchestration.
Freshworks
MSP
Customer service and ITSM software supporting Apple Messages for Business via Freshdesk messaging.
Genesys
MSP
Customer experience platform reported in coverage of Apple’s own Messages for Business deployment.
Glassix
MSP
Israeli AI contact center platform supporting Apple Messages for Business.
Heymarket
MSP
Business text messaging platform supporting Apple Messages for Business for teams.
InTheChat
MSP
Messaging platform associated with Newegg’s Apple Messages for Business / Business Chat presence in public MSP tables.
Infobip
MSP
Omnichannel CPaaS and messaging platform; Apple-approved MSP used by AI agent and enterprise AMB deployments including Poke.
JivoChat
MSP
Brazilian live chat and omnichannel platform supporting Apple Messages for Business.
Khoros
MSP
Digital-first contact center platform (formerly Lithium + Spredfast) powering AMB for banks and enterprises.
Kipsu
MSP
Hospitality messaging platform used for guest messaging; appears in hotel AMB / Business Chat research notes.
LiveChat
MSP
Live chat and support platform supporting Apple Messages for Business for SMBs.
LivePerson
MSP
Conversational cloud platform widely reported as the MSP behind early Apple Business Chat / AMB retail and telecom launches.
Mavenir
MSP
Telecom messaging infrastructure provider supporting Apple Messages for Business for carriers.
MessageWhiz
MSP
Israeli A2P messaging provider offering an Apple Business Chat solution.
Microsoft Dynamics 365
MSP
Microsoft’s CRM and contact center suite supporting Apple Messages for Business via Digital Contact Center.
NICE
MSP
Digital customer experience platform (CXone) supporting Apple Messages for Business in contact centers.
NOVA IT
MSP
Ukrainian contact center integration provider supporting Apple Messages for Business.
Nuance (Microsoft)
MSP
Enterprise conversational AI provider; one of the original Apple Business Chat launch MSPs, now part of Microsoft.
Paasoo
MSP
Singapore-based cloud communications provider supporting Apple Messages for Business.
Qualtrics
MSP
Experience management platform supporting Apple Messages for Business as a feedback channel.
Quiq
MSP
Customer engagement platform; early Apple Business Chat MSP with retail and travel brand deployments.
Salesforce
MSP
Service Cloud and messaging offerings used by enterprises integrating Apple Messages for Business through approved channels.
Sinch
MSP
CPaaS provider whose Conversation API supports Apple Messages for Business (APPLEBC channel).
Spinoco
MSP
Czech customer care and messaging platform supporting Apple Messages for Business.
Sprinklr
MSP
Unified CXM platform supporting Apple Messages for Business with URL entry points and routing.
Twilio
MSP
CPaaS platform that announced Apple Business Chat support for Flex and messaging channels.
UIB
MSP
Singapore-based omnichannel MSP and conversational AI provider supporting Apple Messages for Business.
Verint
MSP
Workforce engagement and CX platform supporting Apple Messages for Business in contact centers.
Vivocha
MSP
Italian digital customer engagement platform supporting Apple Messages for Business.
Webex Connect (Cisco)
MSP
Cisco’s CPaaS and contact center platform supporting Apple Messages for Business.
Whappodo
MSP
German messaging platform supporting Apple Messages for Business alongside WhatsApp channels.
Yellow.ai
MSP
Conversational AI agent platform supporting Apple Messages for Business as a channel.
Zendesk
MSP
Customer service platform supporting Apple Messages for Business through Zendesk messaging.
![[24]7.ai logo](/api/media/file/247-ai-msp-logo.png?2026-08-11T22%3A11%3A06.342Z){kind=logo}
[24]7.ai
MSP
AI customer experience platform supporting Apple Messages for Business for enterprise contact centers.
blip (Take Blip)
MSP
Brazilian conversational AI platform supporting Apple Messages for Business in Latin America.
eGain
MSP
Customer service and knowledge management platform; one of the earliest Apple Business Chat MSPs.
eazy
MSP
German business messaging platform supporting Apple Messages for Business.
edna
MSP
Customer communications platform supporting Apple Messages for Business for enterprises.
mluvii
MSP
Czech customer service platform supporting Apple Messages for Business with website button widgets.