amb.directory

Apple Messages for Business MSPs with Bots / Automation

Power conversations with bots, AI agents, and no-code flow builders. 38 Messaging Service Providers document support for Bots / Automation on Apple Messages for Business.

Support is sourced per provider from public documentation — providers we haven’t confirmed are left out rather than marked unsupported. Compare every capability side by side, or browse all capabilities.

All MSPsList PickerTime PickerQuick ReplyRich LinksFormsApple PayAuthentication (OAuth2)iMessage Apps / Custom InteractiveAttachments & MediaBusiness InvitationsMessage SuggestLive-Agent HandoffBots / AutomationIntent & Group RoutingCRM IntegrationsAnalytics & ReportingOmnichannel (WhatsApp / RCS / SMS)
Infobip logo
Approved

Infobip

MSP

Omnichannel CPaaS and messaging platform; Apple-approved MSP used by AI agent and enterprise AMB deployments including Poke.

LivePerson logo
Approved

LivePerson

MSP

Conversational cloud platform widely reported as the MSP behind early Apple Business Chat / AMB retail and telecom launches.

1440 logo
Approved

1440

MSP

Salesforce-centric, API-first messaging studio offering Apple Messages for Business on Salesforce Service Cloud.

ASAPP logo
Approved

ASAPP

MSP

AI customer service platform supporting Apple Messages for Business for large enterprises.

Alcméon logo
Approved

Alcméon

MSP

French conversational AI and customer engagement platform supporting Apple Messages for Business.

Amazon Web Services (Amazon Connect) logo
Approved

Amazon Web Services (Amazon Connect)

MSP

Amazon Connect supports Apple Messages for Business as a contact center channel with AWS-native tooling.

Auronix logo
Approved

Auronix

MSP

Mexican CPaaS and messaging provider supporting Apple Messages for Business in Latin America.

Bird (MessageBird) logo
Approved

Bird (MessageBird)

MSP

Omnichannel communications platform (formerly MessageBird) documenting Apple Messages for Business entry points.

Botmaker logo
Approved

Botmaker

MSP

Argentine chatbot and conversational platform supporting Apple Messages for Business in Latin America.

ChayAll logo
Approved

ChayAll

MSP

French omnichannel messaging platform supporting Apple Messages for Business for SMBs.

Concepto Móvil logo
Approved

Concepto Móvil

MSP

Mexican mobile and omnichannel services provider supporting Apple Messages for Business.

Corezoid logo
Approved

Corezoid

MSP

Process automation platform supporting Apple Messages for Business conversation orchestration.

Freshworks logo
Approved

Freshworks

MSP

Customer service and ITSM software supporting Apple Messages for Business via Freshdesk messaging.

Genesys logo
Approved

Genesys

MSP

Customer experience platform reported in coverage of Apple’s own Messages for Business deployment.

Glassix logo
Approved

Glassix

MSP

Israeli AI contact center platform supporting Apple Messages for Business.

Heymarket logo
Approved

Heymarket

MSP

Business text messaging platform supporting Apple Messages for Business for teams.

Khoros logo
Approved

Khoros

MSP

Digital-first contact center platform (formerly Lithium + Spredfast) powering AMB for banks and enterprises.

LiveChat logo
Approved

LiveChat

MSP

Live chat and support platform supporting Apple Messages for Business for SMBs.

Mavenir logo
Approved

Mavenir

MSP

Telecom messaging infrastructure provider supporting Apple Messages for Business for carriers.

Microsoft Dynamics 365 logo
Approved

Microsoft Dynamics 365

MSP

Microsoft’s CRM and contact center suite supporting Apple Messages for Business via Digital Contact Center.

NOVA IT logo
Approved

NOVA IT

MSP

Ukrainian contact center integration provider supporting Apple Messages for Business.

Nuance (Microsoft) logo
Approved

Nuance (Microsoft)

MSP

Enterprise conversational AI provider; one of the original Apple Business Chat launch MSPs, now part of Microsoft.

Paasoo logo
Approved

Paasoo

MSP

Singapore-based cloud communications provider supporting Apple Messages for Business.

Quiq logo
Approved

Quiq

MSP

Customer engagement platform; early Apple Business Chat MSP with retail and travel brand deployments.

Salesforce logo
Approved

Salesforce

MSP

Service Cloud and messaging offerings used by enterprises integrating Apple Messages for Business through approved channels.

Spinoco logo
Approved

Spinoco

MSP

Czech customer care and messaging platform supporting Apple Messages for Business.

Sprinklr logo
Approved

Sprinklr

MSP

Unified CXM platform supporting Apple Messages for Business with URL entry points and routing.

UIB logo
Approved

UIB

MSP

Singapore-based omnichannel MSP and conversational AI provider supporting Apple Messages for Business.

Verint logo
Approved

Verint

MSP

Workforce engagement and CX platform supporting Apple Messages for Business in contact centers.

Webex Connect (Cisco) logo
Approved

Webex Connect (Cisco)

MSP

Cisco’s CPaaS and contact center platform supporting Apple Messages for Business.

Whappodo logo
Approved

Whappodo

MSP

German messaging platform supporting Apple Messages for Business alongside WhatsApp channels.

Yellow.ai logo
Approved

Yellow.ai

MSP

Conversational AI agent platform supporting Apple Messages for Business as a channel.

Zendesk logo
Approved

Zendesk

MSP

Customer service platform supporting Apple Messages for Business through Zendesk messaging.

[24]7.ai logo
Approved

[24]7.ai

MSP

AI customer experience platform supporting Apple Messages for Business for enterprise contact centers.

blip (Take Blip) logo
Approved

blip (Take Blip)

MSP

Brazilian conversational AI platform supporting Apple Messages for Business in Latin America.

eGain logo
Approved

eGain

MSP

Customer service and knowledge management platform; one of the earliest Apple Business Chat MSPs.

eazy logo
Approved

eazy

MSP

German business messaging platform supporting Apple Messages for Business.

edna logo
Approved

edna

MSP

Customer communications platform supporting Apple Messages for Business for enterprises.

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