LivePersonApple Messages for Business MSP
Messaging Service Provider · Apple-approved
Conversational cloud platform widely reported as the MSP behind early Apple Business Chat / AMB retail and telecom launches.
- Website
- www.liveperson.com
- HQ
- New York, United States
Public 2018–2019 launch coverage associated LivePerson with Home Depot, Lowe’s, Discover, T-Mobile, and others.
Apple Messages for Business capabilities
Which AMB message types and program features LivePerson supports, from public documentation. Capabilities we haven’t confirmed are left out rather than marked “No”.
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- iMessage Apps / Custom InteractivesrcCustom interactive / iMessage appsYes
- Yes
- Yes
- Yes
- Yes
Brands on LivePerson
Observed Apple Messages for Business deployments associated with this MSP in public reporting.
Aramark
Food & Beverage
Food service and facilities provider using Messages for Business for customer support.
Burberry
Luxury
Luxury fashion brand offering personal shopping and customer service via Messages.
David's Bridal
Retail & eCommerce
Bridal retailer running its Zoey concierge bot on Messages for Business.
Discover
Banking & Finance
Financial services company offering card member support via Messages.
Harvey Norman
Retail & eCommerce
Australian retailer offering product support and ordering via Messages.
Hendrick Automotive Group
Automotive
Automotive dealership group providing service scheduling through Messages.
Home Depot
Retail & eCommerce
Home improvement retailer providing project help and order support via Messages.
KDDI
Telecommunications
Japanese telecom provider offering customer support via Messages for Business.
Lithia Motors
Automotive
Automotive retailer offering vehicle sales and service support through Messages.
Lowe's
Retail & eCommerce
Home improvement retailer offering product help and order support through Messages.
Nationwide Building Society
Banking & Finance
UK building society supporting members via Messages for Business with an AI assistant.
Philadelphia Phillies
Food & Beverage
MLB team piloting in-seat concession ordering via Messages for Business at Citizens Bank Park.
Robins and Day
Automotive
PSA Group dealership network providing vehicle support through Messages.
SportPesa
Other
Kenyan sports betting brand engaging customers via Messages for Business.
T-Mobile
Telecommunications
Leading telecom provider offering account management and tech support via Messages.
Telstra
Telecommunications
Australian telecom company providing support via Messages for Business.
Verizon Business
Telecommunications
Telecom provider offering business account support through Messages for Business.
Vodafone
Telecommunications
International telecom company providing customer support via Messages for Business.
buddybank
Banking & Finance
Mobile-first bank built entirely around Apple Messages for Business.
Frequently asked questions
- What Apple Messages for Business capabilities does LivePerson support?
- LivePerson documents support for 12 Apple Messages for Business capabilities: List Picker, Time Picker, Quick Reply, Rich Links, Forms, Apple Pay, Authentication (OAuth2), iMessage Apps / Custom Interactive, Attachments & Media, Live-Agent Handoff, Bots / Automation, Omnichannel (WhatsApp / RCS / SMS).
- Is LivePerson an Apple-approved Messaging Service Provider?
- Yes. LivePerson is reported as an Apple-approved Messaging Service Provider (MSP) for Apple Messages for Business.
- Does LivePerson support Apple Pay in Apple Messages for Business?
- Yes. LivePerson documents support for Apple Pay on Apple Messages for Business.
- Does LivePerson support Live-Agent Handoff in Apple Messages for Business?
- Yes. LivePerson documents support for Live-Agent Handoff on Apple Messages for Business.
- Does LivePerson support Authentication (OAuth2) in Apple Messages for Business?
- Yes. LivePerson documents support for Authentication (OAuth2) on Apple Messages for Business.
- Does LivePerson support Bots / Automation in Apple Messages for Business?
- Yes. LivePerson documents support for Bots / Automation on Apple Messages for Business.
About Apple Messages for Business
LivePerson is a Messaging Service Provider (MSP) for Apple Messages for Business, the channel brands use to reach customers in the Messages app on iPhone. Learn what an MSP does, how to set up the channel with your MSP, compare providers side by side, browse MSPs by capability, or see the brands already live.