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Burberry
Luxury · United Kingdom
Luxury fashion brand offering personal shopping and customer service via Messages.
Use Cases
- concierge
- commerce
- support
Entry Points
- web
- siri
Worldwide AMB for availability, sizing/fit, orders, events (MacRumors + LivePerson PR Oct 2018). Burberry leverages Apple Messages for Business to deliver a premium, personalized shopping experience. Customers can browse collections, get styling advice, and make purchases directly through the conversation.
- Status
- observed
- MSP
- LivePerson
- Launch Year
- 2018