Directory
Apple Messages for Business brands
Explore how global brands use Apple Messages for Business for support, booking, commerce, and concierge experiences.
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1-800 Contacts
Retail & eCommerce
Contact lens retailer offering prescription and order support via Messages.
1-800-Flowers
Retail & eCommerce
Floral and gift retailer providing ordering support through Messages for Business.
222 Place
Other
222 Place (222) is an AI social-experience platform that connects people for in-person dinners and city experiences. Its Apple Messages for Business channel is powered by Bird.
AXA
Banking & Finance
Global insurance company offering policy and claims support via Messages.
Air Transat
Airlines & Travel
Canadian leisure airline offering a chatbot via Messages for Business.
American Express
Banking & Finance
Card issuer offering account support and servicing through Messages for Business.
Apple
Retail & eCommerce
Apple uses Messages for Business to provide seamless customer support and product guidance.
Aramark
Food & Beverage
Food service and facilities provider using Messages for Business for customer support.
BMW
Automotive
Premium automotive brand providing vehicle support and service scheduling through Messages.
Bank of America
Banking & Finance
Major US bank reported to support customers via Messages for Business.
Best Buy
Retail & eCommerce
Electronics retailer offering "Blue Assist" customer support via Messages for Business.
Brinks
Other
Security services company using Messages for Business for customer support.
Bupa
Healthcare
International health insurer piloting Messages for Business support for members.
Burberry
Luxury
Luxury fashion brand offering personal shopping and customer service via Messages.
CIAK Auto
Automotive
Croatian automotive group using Messages for Business with chatbot and agent takeover.
CTBC
Banking & Finance
Taiwanese financial services company offering banking via Messages for Business.
CVS Health
Healthcare
Pharmacy and healthcare company providing prescription and health services via Messages.
Carnival Cruise Line
Other
Cruise line engaging guests via Messages for Business among messaging channels.
Chipotle
Food & Beverage
Fast-casual restaurant chain offering ordering and support through Messages for Business.
Cisco Store
Retail & eCommerce
Cisco’s own merchandise store handling bot sessions via Messages for Business.
Coral Travel
Airlines & Travel
Russian tour operator using Messages for Business for customer inquiries (sister brand of Sunmar).
Credit Suisse
Banking & Finance
Swiss banking giant providing wealth management support through Messages.
David's Bridal
Retail & eCommerce
Bridal retailer running its Zoey concierge bot on Messages for Business.
Delta Air Lines
Airlines & Travel
Major US airline offering flight support and travel assistance through Messages.
DirecTV Now
Telecommunications
Streaming service providing subscriber support through Messages for Business.
Discover
Banking & Finance
Financial services company offering card member support via Messages.
Dish Network
Telecommunications
TV and streaming provider offering tech support via Messages for Business.
ENGIE
Other
Energy company providing utility account support through Messages for Business.
Emirates
Airlines & Travel
Premium airline offering flight management and travel support through Messages.
Fairmont
Hotels & Hospitality
Luxury hotel brand offering concierge services via Messages for Business.
Flado
Airlines & Travel
Indonesian visa and immigration services agency reachable via Messages for Business.
Fortnum & Mason
Luxury
London luxury retailer supporting customers via Messages for Business.
Four Seasons
Hotels & Hospitality
Luxury hotel brand delivering concierge services through Messages for Business.
Freshly
Food & Beverage
Meal delivery service offering order support through Messages for Business.
HSBC
Banking & Finance
Global bank offering secure banking support through Messages for Business.
Harry & David
Retail & eCommerce
Gourmet food and gift retailer providing order support through Messages.
Harvey Norman
Retail & eCommerce
Australian retailer offering product support and ordering via Messages.
Hendrick Automotive Group
Automotive
Automotive dealership group providing service scheduling through Messages.
Hilton
Hotels & Hospitality
Hilton provides booking assistance, check-in support, and concierge services through Messages.
Home Depot
Retail & eCommerce
Home improvement retailer providing project help and order support via Messages.
IHG Hotels & Resorts
Hotels & Hospitality
Global hotel group (InterContinental, Holiday Inn) offering guest messaging via Messages for Business.
Jos A. Bank
Retail & eCommerce
Menswear retailer offering customer support through Messages for Business.
KDDI
Telecommunications
Japanese telecom provider offering customer support via Messages for Business.
KLM Royal Dutch Airlines
Airlines & Travel
Dutch airline handling customer service via Messages for Business among social channels.
Kimpton Hotels & Restaurants
Hotels & Hospitality
Boutique hotel brand delivering personalized guest services through Messages.
LA Chargers
Other
NFL team giving fans a direct line on game day via Messages for Business.
La Redoute
Retail & eCommerce
French fashion retailer providing shopping support via Messages for Business.
Lithia Motors
Automotive
Automotive retailer offering vehicle sales and service support through Messages.
Lowe's
Retail & eCommerce
Home improvement retailer offering product help and order support through Messages.
Lush
Retail & eCommerce
Cosmetics retailer supporting customers via Messages for Business with Chat Suggest.
Macerich
Retail & eCommerce
Shopping center operator providing tenant and shopper support via Messages.
Mall of America
Retail & eCommerce
Shopping and entertainment destination offering guest services via Messages for Business.
Marriott
Hotels & Hospitality
Global hotel chain providing guest services and booking support via Messages.
Matches Fashion
Retail & eCommerce
Luxury fashion retailer offering personal shopping through Messages for Business.
Mayo Clinic
Healthcare
World-renowned medical center providing patient support via Messages for Business.
Men's Wearhouse
Retail & eCommerce
Men's apparel retailer providing styling and order support via Messages.
Mercedes-Benz
Automotive
Luxury automotive brand offering concierge and service support through Messages.
Midco
Telecommunications
Midwest ISP and cable provider supporting customers via Messages for Business.
NH Hotels
Hotels & Hospitality
European hotel group offering guest messaging through Messages for Business.
NPower
Other
UK energy supplier providing account management via Messages for Business.
National Australia Bank (NAB)
Banking & Finance
First Australian bank to launch Apple Business Chat for everyday servicing queries.
Nationwide Building Society
Banking & Finance
UK building society supporting members via Messages for Business with an AI assistant.
Newegg
Retail & eCommerce
Electronics retailer offering tech support and order tracking through Messages.
Nike
Retail & eCommerce
Athletic brand offering personalized shopping and product support via Messages.
Origin Energy
Other
Australian energy retailer serving customers via Messages for Business on Amazon Connect.
Overstock
Retail & eCommerce
Online retailer providing shopping and order support through Messages.
PayPal
Banking & Finance
Digital payments company providing account and transaction support via Messages.
Philadelphia Phillies
Food & Beverage
MLB team piloting in-seat concession ordering via Messages for Business at Citizens Bank Park.
Poke
Other
AI assistant from The Interaction Company of California — first standalone AI agent approved on Apple Messages for Business.
Porsche
Automotive
Luxury automotive brand offering owner services through Messages for Business.
Quicken Loans
Banking & Finance
Mortgage lender offering loan support and guidance via Messages for Business.
Robins and Day
Automotive
PSA Group dealership network providing vehicle support through Messages.
Rogers
Telecommunications
Canadian telecom offering account support via Messages for Business.
Sephora
Retail & eCommerce
Beauty retailer providing product recommendations and booking via Messages.
Singapore Airlines
Airlines & Travel
Award-winning airline offering flight support and booking via Messages for Business.
SnapTravel
Hotels & Hospitality
Hotel booking platform built around messaging-first travel experiences.
SportPesa
Other
Kenyan sports betting brand engaging customers via Messages for Business.
Sprint
Telecommunications
Telecom carrier providing account and device support via Messages for Business.
Starbucks
Food & Beverage
Global coffee chain offering ordering and rewards support through Messages.
State Farm
Banking & Finance
Insurance provider offering claims and policy support through Messages for Business.
Subway
Food & Beverage
Global sandwich chain offering ordering support through Messages for Business.
Sunmar (Coral Travel)
Airlines & Travel
Russian online travel agency (Coral Travel group) offering booking support via Messages for Business.
Swisscom
Telecommunications
Swiss telecom provider offering customer service through Messages for Business.
T-Mobile
Telecommunications
Leading telecom provider offering account management and tech support via Messages.
TD Ameritrade
Banking & Finance
Investment platform offering account support via Messages for Business.
Telstra
Telecommunications
Australian telecom company providing support via Messages for Business.
Terminix
Other
Pest control provider using Messages for Business for support and sales.
Ultra Mobile
Telecommunications
Prepaid wireless carrier offering support via Messages for Business.
Vauxhall Motors
Automotive
British carmaker offering vehicle info and test drive booking via Messages for Business.
Verizon Business
Telecommunications
Telecom provider offering business account support through Messages for Business.
Vodafone
Telecommunications
International telecom company providing customer support via Messages for Business.
Wells Fargo
Banking & Finance
Major US bank providing account support and financial guidance through Messages.
West Elm
Retail & eCommerce
Modern furniture retailer providing design help and order support through Messages.
buddybank
Banking & Finance
Mobile-first bank built entirely around Apple Messages for Business.
monobank
Banking & Finance
Ukrainian neobank offering customer support via Messages for Business from its contacts page.