Dish Networkon Apple Messages for Business
Telecommunications · United States
TV and streaming provider offering tech support via Messages for Business.
Use Cases
- support
- account
- commerce
Entry Points
- web
- siri
- app
[24]7.ai PR quotes Dish’s John Swieringa on the Apple Business Chat launch. Dish Network uses Messages for Business to help subscribers troubleshoot equipment, manage their accounts, and explore programming options. DISH PR, 20 July 2018: first pay-TV provider on Apple Business Chat. Customers searched for DISH and tapped the Messages icon to reach a live agent, change an account, or schedule an appointment. They could also order pay-per-view with the card on file. A MyDISH app entry was described as coming next.
- Status
- observed
- MSP
- [24]7.ai
- Agent Type
- live agent
- Launch Year
- 2018
Sources
- PR Newswire — DISH launch, first pay-TV provider.
About Apple Messages for Business
Dish Network is listed in the amb.directory index of brands using Apple Messages for Business, Apple’s channel for messaging brands directly in the Messages app on iPhone, iPad, and Mac. See how brands use it, the entry points customers tap, and compare Messaging Service Providers or browse more telecommunications brands.