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[24]7.aiApple Messages for Business MSP
Messaging Service Provider · Apple-approved
AI customer experience platform supporting Apple Messages for Business for enterprise contact centers.
- Website
- www.247.ai/
- HQ
- San Jose, United States
Listed in the Apple Business Register MSP dropdown (messagingadvisory.com mirror).
Apple Messages for Business capabilities
Which AMB message types and program features [24]7.ai supports, from public documentation. Capabilities we haven’t confirmed are left out rather than marked “No”.
- List PickersrcApple MSP requirementYes
- Time Pickersrcappointment schedulingYes
- Quick ReplysrcApple MSP requirementYes
- Rich Linkssrcrich visual contentYes
- Yes
- Authentication (OAuth2)srcApple MSP requirementYes
- Live-Agent Handoffsrcvirtual agent to live chat transferYes
- Bots / Automationsrcconversational AI / botsYes
- Intent & Group RoutingsrcAI-driven intent predictionYes
- Omnichannel (WhatsApp / RCS / SMS)srcsingle conversational thread across channelsYes
Brands on [24]7.ai
Observed Apple Messages for Business deployments associated with this MSP in public reporting.
Frequently asked questions
- What Apple Messages for Business capabilities does [24]7.ai support?
- [24]7.ai documents support for 10 Apple Messages for Business capabilities: List Picker, Time Picker, Quick Reply, Rich Links, Apple Pay, Authentication (OAuth2), Bots / Automation, Live-Agent Handoff, Intent & Group Routing, Omnichannel (WhatsApp / RCS / SMS).
- Is [24]7.ai an Apple-approved Messaging Service Provider?
- Yes. [24]7.ai is reported as an Apple-approved Messaging Service Provider (MSP) for Apple Messages for Business.
- Does [24]7.ai support Apple Pay in Apple Messages for Business?
- Yes. [24]7.ai documents support for Apple Pay on Apple Messages for Business (Apple MSP requirement).
- Does [24]7.ai support Live-Agent Handoff in Apple Messages for Business?
- Yes. [24]7.ai documents support for Live-Agent Handoff on Apple Messages for Business (virtual agent to live chat transfer).
- Does [24]7.ai support Authentication (OAuth2) in Apple Messages for Business?
- Yes. [24]7.ai documents support for Authentication (OAuth2) on Apple Messages for Business (Apple MSP requirement).
- Does [24]7.ai support Bots / Automation in Apple Messages for Business?
- Yes. [24]7.ai documents support for Bots / Automation on Apple Messages for Business (conversational AI / bots).
About Apple Messages for Business
[24]7.ai is a Messaging Service Provider (MSP) for Apple Messages for Business, the channel brands use to reach customers in the Messages app on iPhone. Learn what an MSP does, how to set up the channel with your MSP, compare providers side by side, browse MSPs by capability, or see the brands already live.