Browse Messaging Service Providers by the AMB capability they support — from interactive message types like Apple Pay and List Picker to live-agent handoff and CRM integrations.
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Send a selectable list of options — products, departments, or reasons for contact — inside the Messages thread.
Let customers pick from available appointment slots without leaving Messages.
Offer tappable inline reply buttons so customers respond in a single tap.
Render URLs as rich previews with an image or video instead of a plain link.
Collect multi-step, multi-page structured input from customers inside a conversation.
Request and take payment through Apple Pay directly in the chat.
Verify a customer’s identity in-thread using OAuth 2.0 / OpenID Connect sign-in.
Embed custom interactive iMessage app extensions for bespoke in-conversation experiences.
Exchange images, video, and files as message attachments.
Start new AMB conversations from links, QR codes, Maps, Safari, and website buttons.
Deflect phone calls into a Messages conversation when customers tap to call a business.
Hand a conversation from automation to a human agent in an agent console.
Power conversations with bots, AI agents, and no-code flow builders.
Route incoming messages to the right team or queue using intent and group identifiers.
Sync AMB conversations and contacts with CRM and customer-record systems.
Report on AMB conversation volume, outcomes, and agent performance.
Manage AMB alongside WhatsApp, RCS, SMS, and other channels in one place.