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Cisco Storeon Apple Messages for Business
Retail & eCommerce · United States
Cisco’s own merchandise store handling bot sessions via Messages for Business.
Use Cases
- support
- commerce
Entry Points
- web
Cisco blog: 23% of the Cisco Store bot’s sessions occurred on Apple Messages for Business in FY24 Q1.
- Status
- observed
- Agent Type
- chatbot
Sources
- Cisco blog — Store bot stats.
About Apple Messages for Business
Cisco Store is listed in the amb.directory index of brands using Apple Messages for Business, Apple’s channel for messaging brands directly in the Messages app on iPhone, iPad, and Mac. See how brands use it, the entry points customers tap, and compare Messaging Service Providers or browse more retail & ecommerce brands.