Cisco Store

Retail & eCommerce · United States

Cisco’s own merchandise store handling bot sessions via Messages for Business.

Use Cases

support
commerce

Entry Points

web

Cisco blog: 23% of the Cisco Store bot’s sessions occurred on Apple Messages for Business in FY24 Q1.

Visit website →

Status: observed
MSP: Webex Connect (Cisco)
Agent Type: chatbot

Sources

Cisco blog — Store bot stats.