← MSPs

Webex Connect (Cisco)

Messaging Service Provider · Apple-approved

Cisco’s CPaaS and contact center platform supporting Apple Messages for Business.

Website

www.webex.com/

HQ

San Jose, United States

Capabilities

live-agent, bots, crm

Cisco covered Apple Business Chat support in 2018; Webex Connect documents AMB setup (help.webexconnect.io).

Brands on Webex Connect (Cisco)

Observed Apple Messages for Business deployments associated with this MSP in public reporting.

Carnival Cruise Line

Other

Cruise line engaging guests via Messages for Business among messaging channels.

supportbooking

Cisco Store

Retail & eCommerce

Cisco’s own merchandise store handling bot sessions via Messages for Business.

supportcommerce

Vauxhall Motors

Automotive

British carmaker offering vehicle info and test drive booking via Messages for Business.

supportbooking