Webex Connect (Cisco)Apple Messages for Business MSP
Messaging Service Provider · Apple-approved
Cisco’s CPaaS and contact center platform supporting Apple Messages for Business.
- Website
- www.webex.com/
- HQ
- San Jose, United States
Cisco covered Apple Business Chat support in 2018; Webex Connect documents AMB setup (help.webexconnect.io).
Apple Messages for Business capabilities
Which AMB message types and program features Webex Connect (Cisco) supports, from public documentation. Capabilities we haven’t confirmed are left out rather than marked “No”.
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
Brands on Webex Connect (Cisco)
Observed Apple Messages for Business deployments associated with this MSP in public reporting.
Carnival Cruise Line
Other
Cruise line engaging guests via Messages for Business among messaging channels.
Cisco Store
Retail & eCommerce
Cisco’s own merchandise store handling bot sessions via Messages for Business.
Vauxhall Motors
Automotive
British carmaker offering vehicle info and test drive booking via Messages for Business.
Frequently asked questions
- What Apple Messages for Business capabilities does Webex Connect (Cisco) support?
- Webex Connect (Cisco) documents support for 9 Apple Messages for Business capabilities: Rich Links, List Picker, Time Picker, Apple Pay, Authentication (OAuth2), Attachments & Media, Bots / Automation, Live-Agent Handoff, Omnichannel (WhatsApp / RCS / SMS).
- Is Webex Connect (Cisco) an Apple-approved Messaging Service Provider?
- Yes. Webex Connect (Cisco) is reported as an Apple-approved Messaging Service Provider (MSP) for Apple Messages for Business.
- Does Webex Connect (Cisco) support Apple Pay in Apple Messages for Business?
- Yes. Webex Connect (Cisco) documents support for Apple Pay on Apple Messages for Business.
- Does Webex Connect (Cisco) support Live-Agent Handoff in Apple Messages for Business?
- Yes. Webex Connect (Cisco) documents support for Live-Agent Handoff on Apple Messages for Business.
- Does Webex Connect (Cisco) support Authentication (OAuth2) in Apple Messages for Business?
- Yes. Webex Connect (Cisco) documents support for Authentication (OAuth2) on Apple Messages for Business.
- Does Webex Connect (Cisco) support Bots / Automation in Apple Messages for Business?
- Yes. Webex Connect (Cisco) documents support for Bots / Automation on Apple Messages for Business.
About Apple Messages for Business
Webex Connect (Cisco) is a Messaging Service Provider (MSP) for Apple Messages for Business, the channel brands use to reach customers in the Messages app on iPhone. Learn what an MSP does, how to set up the channel with your MSP, compare providers side by side, browse MSPs by capability, or see the brands already live.