Directory
Explore how global brands use Apple Messages for Business for support, booking, commerce, and concierge experiences.
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222 Place (222) is an AI social-experience platform that connects people for in-person dinners and city experiences. Its Apple Messages for Business channel is powered by Bird.
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Security services company using Messages for Business for customer support.
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Cannes Lions ran the official festival concierge on Apple Business Chat in June 2018. Attendees opened Messages from the festival site, the official app, a direct link, or QR codes at the Palais.
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Cruise line engaging guests via Messages for Business among messaging channels.
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Energy company providing utility account support through Messages for Business.
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NFL team giving fans a direct line on game day via Messages for Business.
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Los Angeles Football Club was the first MLS team on Apple Business Chat. Fans scan a stadium QR code or open the LAFC app to order food and drinks with Olly, a Satisfi Labs assistant, in Messages.
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Major League Baseball added an All-Star concierge in the Ballpark app in July 2019, built with Satisfi Labs, so fans could ask location-specific questions in Messages.
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The Minnesota Vikings were the first NFL team on Apple Business Chat. Fans scan a QR code to ask a Satisfi Labs assistant about game day, food, and team information in Messages.
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UK energy supplier providing account management via Messages for Business.
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Australian energy retailer serving customers via Messages for Business on Amazon Connect.
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Poke is the first AI agent approved to text people in Apple Messages. It handles email, calendar, and reminders inside Messages, with a required path to a human.
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Kenyan sports betting brand engaging customers via Messages for Business.
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TGR Haas F1 Team runs RaceMate, an AI fan companion built by Infobip, on Apple Messages for Business. Fans get race schedules, results, driver standings, quizzes, and merch try-ons in Messages.
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Pest control provider using Messages for Business for support and sales.
