Four Seasonson Apple Messages for Business
Hotels & Hospitality · Canada
Luxury hotel brand delivering concierge services through Messages for Business.
Use Cases
- concierge
- booking
- support
Entry Points
- web
- maps
- siri
Features
- list picker
Expanded to 88 properties and 100+ languages (MacRumors, Oct 2018). Four Seasons pioneered luxury hospitality messaging, allowing guests to make requests, book restaurants, arrange transportation, and communicate with staff before, during, and after their stay. 9to5Mac (21 July 2020) names Four Seasons as already using Apple Business Chat on Zendesk. TechCrunch (2 Oct 2018) reported the chat expanding to 88 properties, in more than 100 languages, with response times around 90 seconds.
- Status
- observed
- MSP
- Zendesk
- Launch Year
- 2018
Sources
- MacRumors international expansion
- 9to5Mac — Four Seasons named as a Zendesk Apple Business Chat customer.
About Apple Messages for Business
Four Seasons is listed in the amb.directory index of brands using Apple Messages for Business, Apple’s channel for messaging brands directly in the Messages app on iPhone, iPad, and Mac. See how brands use it, the entry points customers tap, and compare Messaging Service Providers or browse more hotels & hospitality brands.