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Hiltonon Apple Messages for Business
Hotels & Hospitality · United States
Hilton provides booking assistance, check-in support, and concierge services through Messages.
Use Cases
- support
- booking
- concierge
Entry Points
- web
- siri
- maps
Features
- message suggest
Kipsu powers Hilton Apple Business Chat / Chat Suggest (kipsu.com/info/hilton-abc). Hilton Hotels uses Messages for Business to streamline the guest experience from booking to checkout. Guests can request room service, ask about amenities, and get local recommendations.
- Status
- observed
- MSP
- Kipsu
- Agent Type
- live agent
- Spotlight
- yes
- Apple Maps
- no
- Launch Year
- 2018
About Apple Messages for Business
Hilton is listed in the amb.directory index of brands using Apple Messages for Business, Apple’s channel for messaging brands directly in the Messages app on iPhone, iPad, and Mac. See how brands use it, the entry points customers tap, and compare Messaging Service Providers or browse more hotels & hospitality brands.