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Hilton
Hotels & Hospitality · United States
Hilton provides booking assistance, check-in support, and concierge services through Messages.
Use Cases
- support
- booking
- concierge
Entry Points
- web
- siri
- maps
Features
- message suggest
Kipsu powers Hilton Apple Business Chat / Chat Suggest (kipsu.com/info/hilton-abc). Hilton Hotels uses Messages for Business to streamline the guest experience from booking to checkout. Guests can request room service, ask about amenities, and get local recommendations.
- Status
- observed
- MSP
- Kipsu
- Agent Type
- live agent
- Spotlight
- yes
- Apple Maps
- no
- Launch Year
- 2018