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KLM Royal Dutch Airlineson Apple Messages for Business
Airlines & Travel · Netherlands
Dutch airline handling customer service via Messages for Business among social channels.
Use Cases
- support
- booking
Entry Points
- web
Salesforce customer story: KLM agents use Service Cloud for channels including Apple Messages.
- Status
- observed
- MSP
- Salesforce
Sources
- Salesforce — Customer story.
About Apple Messages for Business
KLM Royal Dutch Airlines is listed in the amb.directory index of brands using Apple Messages for Business, Apple’s channel for messaging brands directly in the Messages app on iPhone, iPad, and Mac. See how brands use it, the entry points customers tap, and compare Messaging Service Providers or browse more airlines & travel brands.