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ednaApple Messages for Business MSP
Messaging Service Provider · Apple-approved
Customer communications platform supporting Apple Messages for Business for enterprises.
- Website
- edna.ru/
- HQ
- Cyprus
Listed on Apple’s official MSP page (register.apple.com/messages), linking to edna.ru.
Apple Messages for Business capabilities
Which AMB message types and program features edna supports, from public documentation. Capabilities we haven’t confirmed are left out rather than marked “No”.
Program features
- Yes
- Yes
- Yes
- Yes
Platform
- CRM Integrationssrcopen API + CRM integrationYes
- Omnichannel (WhatsApp / RCS / SMS)srcChat CenterYes
Frequently asked questions
- What Apple Messages for Business capabilities does edna support?
- edna documents support for 6 Apple Messages for Business capabilities: Message Suggest, CRM Integrations, Omnichannel (WhatsApp / RCS / SMS), Intent & Group Routing, Live-Agent Handoff, Bots / Automation.
- Is edna an Apple-approved Messaging Service Provider?
- Yes. edna is reported as an Apple-approved Messaging Service Provider (MSP) for Apple Messages for Business.
- Does edna support Live-Agent Handoff in Apple Messages for Business?
- Yes. edna documents support for Live-Agent Handoff on Apple Messages for Business.
- Does edna support Bots / Automation in Apple Messages for Business?
- Yes. edna documents support for Bots / Automation on Apple Messages for Business.
About Apple Messages for Business
edna is a Messaging Service Provider (MSP) for Apple Messages for Business, the channel brands use to reach customers in the Messages app on iPhone. Learn what an MSP does, how to set up the channel with your MSP, compare providers side by side, browse MSPs by capability, or see the brands already live.