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LiveChatApple Messages for Business MSP
Messaging Service Provider · Apple-approved
Live chat and support platform supporting Apple Messages for Business for SMBs.
- Website
- www.livechat.com/
- HQ
- Wrocław, Poland
Listed in the Apple Business Register MSP dropdown (messagingadvisory.com mirror).
Apple Messages for Business capabilities
Which AMB message types and program features LiveChat supports, from public documentation. Capabilities we haven’t confirmed are left out rather than marked “No”.
Interactive message types
- Yes
- Time Pickersrctime slots via CalendarYes
- Quick Replysrcquick replies, cards, carouselsYes
- Rich Linkssrclinks that open apps, synced chatsYes
- Yes
- Authentication (OAuth2)srcApple MSP requirementYes
Program features
- Message SuggestsrcMaps, Siri, Message SuggestYes
- Live-Agent Handoffsrcreply from LiveChat appYes
- Bots / AutomationsrcChatBot.com integrationYes
- Intent & Group Routingsrcroute to the right agentYes
Frequently asked questions
- What Apple Messages for Business capabilities does LiveChat support?
- LiveChat documents support for 10 Apple Messages for Business capabilities: List Picker, Time Picker, Quick Reply, Rich Links, Apple Pay, Authentication (OAuth2), Message Suggest, Live-Agent Handoff, Bots / Automation, Intent & Group Routing.
- Is LiveChat an Apple-approved Messaging Service Provider?
- Yes. LiveChat is reported as an Apple-approved Messaging Service Provider (MSP) for Apple Messages for Business.
- Does LiveChat support Apple Pay in Apple Messages for Business?
- Yes. LiveChat documents support for Apple Pay on Apple Messages for Business.
- Does LiveChat support Live-Agent Handoff in Apple Messages for Business?
- Yes. LiveChat documents support for Live-Agent Handoff on Apple Messages for Business (reply from LiveChat app).
- Does LiveChat support Authentication (OAuth2) in Apple Messages for Business?
- Yes. LiveChat documents support for Authentication (OAuth2) on Apple Messages for Business (Apple MSP requirement).
- Does LiveChat support Bots / Automation in Apple Messages for Business?
- Yes. LiveChat documents support for Bots / Automation on Apple Messages for Business (ChatBot.com integration).
About Apple Messages for Business
LiveChat is a Messaging Service Provider (MSP) for Apple Messages for Business, the channel brands use to reach customers in the Messages app on iPhone. Learn what an MSP does, how to set up the channel with your MSP, compare providers side by side, browse MSPs by capability, or see the brands already live.