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VerintApple Messages for Business MSP

Messaging Service Provider · Apple-approved

Workforce engagement and CX platform supporting Apple Messages for Business in contact centers.

Website
www.verint.com/
HQ
Melville, United States

Listed in the Apple Business Register MSP dropdown (messagingadvisory.com mirror).

Apple Messages for Business capabilities

Which AMB message types and program features Verint supports, from public documentation. Capabilities we haven’t confirmed are left out rather than marked “No”.

Interactive message types
Program features
Platform

Brands on Verint

Observed Apple Messages for Business deployments associated with this MSP in public reporting.

Lush logo

Lush

Retail & eCommerce

Cosmetics retailer supporting customers via Messages for Business with Chat Suggest.

supportcommerce

Frequently asked questions

What Apple Messages for Business capabilities does Verint support?
Verint documents support for 10 Apple Messages for Business capabilities: Message Suggest, Apple Pay, Authentication (OAuth2), Live-Agent Handoff, List Picker, Time Picker, Bots / Automation, Omnichannel (WhatsApp / RCS / SMS), Quick Reply, Rich Links.
Is Verint an Apple-approved Messaging Service Provider?
Yes. Verint is reported as an Apple-approved Messaging Service Provider (MSP) for Apple Messages for Business.
Does Verint support Apple Pay in Apple Messages for Business?
Yes. Verint documents support for Apple Pay on Apple Messages for Business.
Does Verint support Live-Agent Handoff in Apple Messages for Business?
Yes. Verint documents support for Live-Agent Handoff on Apple Messages for Business.
Does Verint support Authentication (OAuth2) in Apple Messages for Business?
Yes. Verint documents support for Authentication (OAuth2) on Apple Messages for Business.
Does Verint support Bots / Automation in Apple Messages for Business?
Yes. Verint documents support for Bots / Automation on Apple Messages for Business (Verint IVA / bots).

About Apple Messages for Business

Verint is a Messaging Service Provider (MSP) for Apple Messages for Business, the channel brands use to reach customers in the Messages app on iPhone. Learn what an MSP does, how to set up the channel with your MSP, compare providers side by side, browse MSPs by capability, or see the brands already live.