What Apple Messages for Business capabilities does InTheChat support?

InTheChat documents support for 1 Apple Messages for Business capability: Live-Agent Handoff.

Is InTheChat an Apple-approved Messaging Service Provider?

Yes. InTheChat is reported as an Apple-approved Messaging Service Provider (MSP) for Apple Messages for Business.

Does InTheChat support Live-Agent Handoff in Apple Messages for Business?

Yes. InTheChat documents support for Live-Agent Handoff on Apple Messages for Business (approved Business Chat platform, now part of Pegasystems).

← MSPs

InTheChatApple Messages for Business MSP

Messaging Service Provider · Apple-approved

Messaging platform associated with Newegg’s Apple Messages for Business / Business Chat presence in public MSP tables.

Website: inthechat.com

Listed with Newegg on public Business Chat MSP customer tables.

Apple Messages for Business capabilities

Which AMB message types and program features InTheChat supports, from public documentation. Capabilities we haven’t confirmed are left out rather than marked “No”.

Program features

Live-Agent Handoff srcapproved Business Chat platform, now part of Pegasystems
Yes

Brands on InTheChat

Observed Apple Messages for Business deployments associated with this MSP in public reporting.

Newegg

Retail & eCommerce

Electronics retailer offering tech support and order tracking through Messages.

supportcommerce

TD Ameritrade

Banking & Finance

Investment platform offering account support via Messages for Business.

support

Frequently asked questions

What Apple Messages for Business capabilities does InTheChat support?: InTheChat documents support for 1 Apple Messages for Business capability: Live-Agent Handoff.
Is InTheChat an Apple-approved Messaging Service Provider?: Yes. InTheChat is reported as an Apple-approved Messaging Service Provider (MSP) for Apple Messages for Business.
Does InTheChat support Live-Agent Handoff in Apple Messages for Business?: Yes. InTheChat documents support for Live-Agent Handoff on Apple Messages for Business (approved Business Chat platform, now part of Pegasystems).

About Apple Messages for Business

InTheChat is a Messaging Service Provider (MSP) for Apple Messages for Business, the channel brands use to reach customers in the Messages app on iPhone. Learn what an MSP does, how to set up the channel with your MSP, compare providers side by side, browse MSPs by capability, or see the brands already live.