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NICEApple Messages for Business MSP
Messaging Service Provider · Apple-approved
Digital customer experience platform (CXone) supporting Apple Messages for Business in contact centers.
- Website
- www.nice.com/
- HQ
- Ra’anana, Israel
Listed on Apple’s official MSP page (register.apple.com/messages).
Apple Messages for Business capabilities
Which AMB message types and program features NICE supports, from public documentation. Capabilities we haven’t confirmed are left out rather than marked “No”.
Interactive message types
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- iMessage Apps / Custom InteractivesrcApple plug-insYes
- Yes
Program features
- Yes
Platform
- Yes
Frequently asked questions
- What Apple Messages for Business capabilities does NICE support?
- NICE documents support for 11 Apple Messages for Business capabilities: Rich Links, Quick Reply, List Picker, Time Picker, Forms, Attachments & Media, iMessage Apps / Custom Interactive, Live-Agent Handoff, Omnichannel (WhatsApp / RCS / SMS), Apple Pay, Authentication (OAuth2).
- Is NICE an Apple-approved Messaging Service Provider?
- Yes. NICE is reported as an Apple-approved Messaging Service Provider (MSP) for Apple Messages for Business.
- Does NICE support Apple Pay in Apple Messages for Business?
- Yes. NICE documents support for Apple Pay on Apple Messages for Business.
- Does NICE support Live-Agent Handoff in Apple Messages for Business?
- Yes. NICE documents support for Live-Agent Handoff on Apple Messages for Business.
- Does NICE support Authentication (OAuth2) in Apple Messages for Business?
- Yes. NICE documents support for Authentication (OAuth2) on Apple Messages for Business (OAuth).
About Apple Messages for Business
NICE is a Messaging Service Provider (MSP) for Apple Messages for Business, the channel brands use to reach customers in the Messages app on iPhone. Learn what an MSP does, how to set up the channel with your MSP, compare providers side by side, browse MSPs by capability, or see the brands already live.