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West Elmon Apple Messages for Business
Retail & eCommerce · United States
Modern furniture retailer providing design help and order support through Messages.
Use Cases
- commerce
- support
- concierge
Entry Points
- web
Design-crew / product help use case cited in early Business Chat coverage. Computerworld (Oct 2018): West Elm offered free home-design advice in Messages. Customers could message or send photos to a Design Crew expert.
- Status
- observed
Sources
- Computerworld — West Elm Design Crew advice, including photos, in Messages.
About Apple Messages for Business
West Elm is listed in the amb.directory index of brands using Apple Messages for Business, Apple’s channel for messaging brands directly in the Messages app on iPhone, iPad, and Mac. See how brands use it, the entry points customers tap, and compare Messaging Service Providers or browse more retail & ecommerce brands.